Visitor hygiene: five simple rules
A visitor's hands and clothes can carry germs to the patient. A few simple rules greatly reduce that risk.

01Short answer
02Simple explanation
Hands in and out.
A mask if asked.
Do not sit on the bed.
Do not touch the catheter.
03Scientific explanation
WHO: correct hand hygiene is the main way to prevent infections linked to health care.
NCI: chemotherapy can lower neutrophils, platelets and red cells, which raises the risk of infection, bleeding and fatigue.
04What happens in the body?
Hand rub
If hands are not visibly dirty, alcohol hand rub is enough.
Soap
Visible dirt and diarrhoea call for soap and water.
Neutrophils
The first defence against infection; when they are low, hygiene matters most.
Platelets
Help blood clot; when they are low, protect yourself from injury.
05Daily protection: four steps
Wash, protect, check, report.







06Key points at a glance
| Topic | In brief |
|---|---|
Hand rub | If hands are not visibly dirty, alcohol hand rub is enough. |
Soap | Visible dirt and diarrhoea call for soap and water. |
Neutrophils | The first defence against infection; when they are low, hygiene matters most. |
Platelets | Help blood clot; when they are low, protect yourself from injury. |
07Key terms
- Alcohol hand rub
- An alcohol-based product for hands.
- Respiratory etiquette
- The rule of covering coughs.
- ANC
- Absolute neutrophil count.
- Thrombocytopenia
- A low platelet count.
08Key points
- Clean hands.
- Mask.
- Hands off.
- Wash your hands.
- 38 °C: call.
09Frequently asked questions
Can I hug the patient?
If you are well and your hands are clean, usually yes.
Are gloves needed?
Usually not; hand hygiene is enough unless the team says otherwise.
What should I watch every day?
Temperature, bleeding, tiredness and the catheter site; tell your team about any change.
10Questions for your doctor
Take these questions to your appointment. The ones you save are collected on the “My questions” page and stay on this device only.
Can I hug the patient?
Are gloves needed?
What should I watch every day?
12Sources
- National Cancer Institute. Infection and Neutropenia during Cancer Treatment
- National Cancer Institute. Bleeding and Bruising (Thrombocytopenia) and Cancer Treatment
- National Cancer Institute. Anemia and Cancer Treatment
- World Health Organization. World Hand Hygiene Day
- American Cancer Society. Therapy, Counseling, and Support Resources for People with Cancer
- NCCN Guidelines for Patients. Distress During Cancer Care
- Cancer Research UK. Mental health and cancer
- Lancet Oncology, 2011. Prevalence of depression, anxiety, and adjustment disorder in oncological, haematological, and palliative-care settings: a meta-analysis of 94 interview-based studies
- Journal of the National Comprehensive Cancer Network, 2019. Distress Management, Version 3.2019, NCCN Clinical Practice Guidelines in Oncology
- National Cancer Institute (NCI). Meditation and Relaxation for Your Mind and Body
Hand rub
Soap
Neutrophils